They take people without lawyers for a ride!

I'd rate it zero provided the option was available. I was involved in a car accident early last year while riding an Uber and to date my claim has not been processed.

They look for loop holes to not reimburse you under the disguise "we are still processing your claim". The loop hole in my case is that, my medical aid has already settled mu hospital bill therefore there won't be any reimbur*****t because I can't "benefit" from both.

How on earth is getting what is equivalent to a cold hug benefitting? When I've suffered a head injury that could've resulted in something worse? I've seen reviews, I'm not the only one. This company's customer service is horrific. They don't answer calls and when you call via reception and you are transferred, your call is dropped. So you have to call again and go through the same process.

If you can, please get a lawyer, make people aware that it's a heartless circus that they are running and if you have insurance with them, consider cancelling it now before you're the next victim.