WM
Wehrner M

1 reviews | Active since Mar 2009

02 Sept 2021, 07:26

Theft from bank account.

AIG took money from my bank account without authorisation. I didn't know this is possible, but I'm sure you have an excuse. I need the recording, documentation where I gave you permission to take my money.

0
Replies (3)
AIG South Africa Limited
AIG South Africa Limited's reply02 Sept 2021, 13:04
Official
Good Day Mr. Muller,

Thank you for taking the time to bring your concerns to our attention.

I will ensure that you are contacted immediately to resolve this matter. Please accept our apologies for this error on our part. 

Regards
 
Customer Resolutions Team 
AIG South Africa Limited-Conduct and Customer Relations 
  



WM
Wehrner M's update03 Sept 2021, 08:37
Reviewer Update
This AIG error has taken my account over my overdraft limit and my bank wants answers from me!

When are you fixing your mistake?
(You need to pay for the extra charges and penalties)
WM
Wehrner M's update06 Sept 2021, 13:45
Reviewer Update
I'm still waiting for you to return my money.