1 reviews | Active since Feb 2017
Terrible Terrible customer Service
<p>i logged a claim in December for my Late grandmothers Hospital plan that she made me a beneficary and sent them all the documents they required for theclaim to be proceeded its almost three months that i have claimed and they keep sending me emails requesting documents that i have already sent to the them 100 times. </p> <p>till today : 1 the consultant was very very rude so rude that i ended up crying not because of her rudness but because when it came to paying them my grandmother made sure payments were up to date now that they have to pay its a mission. i am really really FED UP WITH THIS INSURANCE PEOPLE...please Help!!!</p>
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We confirm acknowledgement of your complaint and would like to apologies for any inconvenience caused.
Together with our business partners, we are working towards finding a solution to this issue. We trust that we will be able to resolve this matter to your satisfaction.
We would like to thank you for taking the time to bring this to our attention.