1 reviews | Active since Oct 2012
Taking from the elderly but not giving back when they need it!
My parents have been paying for an AIG policy for more than 20 years. My dad has called three times and they don't get back to him. They can't even trace his policy yet the funds are still being deducted from his account. Shocking service so they probably don't even monitor media. If there is someone out there, please call him. 17 April: *** and 18 April: ***. Where has 20 years of payments gone?
Dear Lizanne
Thank you for your review.
Together with our Business partners we will look into your enquiry and provide you with feedback as soon as possible.
Regards
The Customer Care Team
Dear Lizanne
Thank you for your review.
Together with our Business partners we will look into your enquiry and provide you with feedback as soon as possible.
Regards
The Customer Care Team
Dear Lizanne
Thank you for your response.
Kindly note that we have tried to contact you telephonically on 2 occasions with the number provided with no answer. We have sent you an email as well dated 14 May 2018.
One of our consultants will be in contact with you today to request the necessary information to resolve your complaint.
Kind regards,
Customer Care Team
Dear Lizanne
Thank you for your response.
Kindly note that we have tried to contact you telephonically on 2 occasions with the number provided with no answer. We have sent you an email as well dated 14 May 2018.
One of our consultants will be in contact with you today to request the necessary information to resolve your complaint.
Kind regards,
Customer Care Team
Dear Lizanne
Just a courtesy response to advise that your complaint has been resolved today by our consultant who had assisted your father accordingly. We apologise for any inconvenience caused and assure excellent service going forward.
Kind regards,
Customer Resolution Team
Dear Lizanne
Just a courtesy response to advise that your complaint has been resolved today by our consultant who had assisted your father accordingly. We apologise for any inconvenience caused and assure excellent service going forward.
Kind regards,
Customer Resolution Team