RK
Russell K

1 reviews | Active since Mar 2010

18 Oct 2015, 13:38

Swift payment of claim

After encountering difficulty with a claim in the past, I have recently processed a Hospital insurance claim and had it assessed and paid within 2 days.<br> Very good service level - thank you.

0
Replies (1)
AIG South Africa Limited
AIG South Africa Limited's reply19 Oct 2015, 09:16
Official
Hello rknight,

Acknowledgement of Compliment received

Good Day Mr. Russell Knight

We are sending this note to thank you for your feedback complimenting AIG for its services.

Your thoughts are important to us but we are especially pleased when the feedback is positive.

We try hard to provide the best possible service to our customers and their satisfaction is our reward and gratification. We will pass along your kind words as it helps us when we know that we have truly made a difference to those we serve each and every day.

We really appreciate you taking the time to let us know we're doing it right and we look forward to serving you in the future.

Kind Regards,

Customer Care Unit

Operations - Service Delivery Unit

AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193

T: 086 111 601
F: ***

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Compliance: www.aigcompliancehelpline.com

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