LK
Liesel K
1 reviews | Active since Mar 2009
25 Feb 2015, 11:30
Shocking lack of service from AIG
On the 6 February 2015 our area was hit by a hail storm that destroyed the rooves in our complex of 20 units. To date we are still waiting for authorization for our rooves to be repaired. Since then we have had more hail and large amounts of rain that pours into our units. The dampness has caused toxic black mould which the residence are now living in and no alternative accomodation has been arranged. <br>
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AIG South Africa Limited's replyOfficial
25 Feb 2015, 14:06Hello liesk,
Good day Liesel Kaumpek,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Good day Liesel Kaumpek,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
AIG South Africa Limited's reply25 Feb 2015, 14:06
Official
Hello liesk,
Good day Liesel Kaumpek,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Good day Liesel Kaumpek,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com