mm
mosotho.moshoane mosotho.moshoane

1 reviews | Active since Oct 2016

29 Aug 2018, 08:35

Shady and extremely bad service

Signed up for a policy telephonically and I waited and I'm still waiting for the policy documents. Called them two days in a row and they tell me stories upon stories.

0
Replies (2)
AIG South Africa Limited
AIG South Africa Limited's reply29 Aug 2018, 11:39
Official

Dear Mosotho Moshoane

We acknowledge receipt of your complaint and sincerely apologise for the delays & frustration you are experiencing. One of our consultants will be in contact with you shortly. I can assure you that the matter will be thoroughly investigated and feedback provided.

Kind regards,

Customer Resolutions Team

AIG South Africa Limited
AIG South Africa Limited's reply04 Sept 2018, 11:39
Official

Dear Mr. Moshoane

Dear Mr. Moshoane

Thank you for taking my call this morning.

We confirm that your complaint has been resolved and your policy cancelled as requested.

Kind regards,

Customer Resolutions Team