NM
Nomsa M

1 reviews | Active since Oct 2015

15 Oct 2025, 11:57

Reopen claim no ***ZA

An email was sent to Tasneem Nakeirn And she has not responded. What kind of claims examiners do you guys have that 1. Phone number doesn't ever go through to them and they always engaged or 2. Dont respond to emails, pathetic customer service We are your clients you need us for business not the other way around. I will always advocate for ordinary clients who are spending their money to get help and never get any gratification from the cliams process We only get attended to when we post negative reviews it's actually blasphemy Do not insure with Aig they are the Pitts All they do is debit your account to only frustrate and not pay out.

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Replies (1)
AIG South Africa Limited
AIG South Africa Limited's reply15 Oct 2025, 12:09
Official
 
Dear  Nomsa , 

We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns. 

Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction 

Kind regards,

Customer Resolutions Team 

AIG South Africa Limited-Conduct and Customer Relations  

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