TM
Tsholofelo M
1 reviews | Active since Jul 2019
05 Jul 2019, 15:39
Refund for premiums
Your company's definition of treating customers fairly is questionable. I should not have to struggle so much to receive feedback on a refund!
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Replies (1)
AIG South Africa Limited's replyOfficial
05 Jul 2019, 16:26Dear Tsholofelo Moremi,
We acknowledge receipt of your review and sincerely apologize again for the frustration you are experiencing. We are trying to reach out to you via your mobile number on your profile provided, however , we are unsuccessful. We will attempt to contact you again.
We would require a Policy Number or Debit Order Reference Number for further assistance.
I can assure you that the matter will be thoroughly investigated and feedback provided to you regarding your refund request.
Kind regards,
Customer Resolutions Team
We acknowledge receipt of your review and sincerely apologize again for the frustration you are experiencing. We are trying to reach out to you via your mobile number on your profile provided, however , we are unsuccessful. We will attempt to contact you again.
We would require a Policy Number or Debit Order Reference Number for further assistance.
I can assure you that the matter will be thoroughly investigated and feedback provided to you regarding your refund request.
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply05 Jul 2019, 16:26
Official
Dear Tsholofelo Moremi,
We acknowledge receipt of your review and sincerely apologize again for the frustration you are experiencing. We are trying to reach out to you via your mobile number on your profile provided, however , we are unsuccessful. We will attempt to contact you again.
We would require a Policy Number or Debit Order Reference Number for further assistance.
I can assure you that the matter will be thoroughly investigated and feedback provided to you regarding your refund request.
Kind regards,
Customer Resolutions Team
We acknowledge receipt of your review and sincerely apologize again for the frustration you are experiencing. We are trying to reach out to you via your mobile number on your profile provided, however , we are unsuccessful. We will attempt to contact you again.
We would require a Policy Number or Debit Order Reference Number for further assistance.
I can assure you that the matter will be thoroughly investigated and feedback provided to you regarding your refund request.
Kind regards,
Customer Resolutions Team