1 reviews | Active since Dec 2017
Ref 801422
My mother pass away in July 2017. August 2017 I notify AIG. My mother had a standing debit order deduction for Year. Its now 4 months after they request her death certificate. Till today no one contact or reply back. Terrible Terrible service regarding policy. Not client orientated.
Dear Dalene Kruger,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Dear Dalene Kruger,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit