Prospective clients beware

In January 2014, yes 2014, my car was perfectly parked in a school arking lot when someone drove into the car. I saw the incident as I was leaving the school and changed details with the person who also apologised (in writing also admitting complete responsibility). <br> Now midway through 2015 (18 months later), I am still waiting for my claim to be paid through AIG. Each time I request feedback, every 2 months the standard response is not yet as they waiting for the other person that caused the damage insurance.<br> Every communication in the past 18 months has been initiated by me and the 1 line responses are getting annoying. <br> INSURER BEWARE WHEN SELECTING AIG AAS YOUR INSURER, you will probably be given the same treatment.