Poor performance
As a policy holder for over 10 years, I expected a lot from this company. They are quick to take the installments each month, but when it comes to processing claims, they drag their feet and are very unprofessional. I have submitted two claims in March and after numerous follow-up requests, I am still awaiting feedback. I am very disappointed in this company's ethics. I would not recommend this company to ANYONE. I would much rather encourage people to stay clear of this company.
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AIG South Africa Limited's replyOfficial
16 Apr 2025, 11:41Dear Mrs Wessels
Thank you for reaching out to us, kindly note that this matter has been dealt with accordingly and should you need anything please feel free to contact us directly and we will gladly assist you. Kindly note that it is never our intention to treat our clients with anything except the highest regard and we take pride in ensuring our customer satisfaction.
Kind regards
AIG Resolution Team
Email address: ***
Telephone: ***
Thank you for reaching out to us, kindly note that this matter has been dealt with accordingly and should you need anything please feel free to contact us directly and we will gladly assist you. Kindly note that it is never our intention to treat our clients with anything except the highest regard and we take pride in ensuring our customer satisfaction.
Kind regards
AIG Resolution Team
Email address: ***
Telephone: ***
AIG South Africa Limited's reply16 Apr 2025, 11:41
Official
Dear Mrs Wessels
Thank you for reaching out to us, kindly note that this matter has been dealt with accordingly and should you need anything please feel free to contact us directly and we will gladly assist you. Kindly note that it is never our intention to treat our clients with anything except the highest regard and we take pride in ensuring our customer satisfaction.
Kind regards
AIG Resolution Team
Email address: ***
Telephone: ***
Thank you for reaching out to us, kindly note that this matter has been dealt with accordingly and should you need anything please feel free to contact us directly and we will gladly assist you. Kindly note that it is never our intention to treat our clients with anything except the highest regard and we take pride in ensuring our customer satisfaction.
Kind regards
AIG Resolution Team
Email address: ***
Telephone: ***