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chris C

1 reviews | Active since Sept 2016

18 Feb 2020, 18:31

pooor claim payouts

this is more then 3 mouth still nou pay out on my claims but i have to pay every mouth my premium and that after i gave to case to the ombudsman

0
Replies (1)
AIG South Africa Limited
AIG South Africa Limited's reply19 Feb 2020, 09:37
Official
Good day chris c

Your Hello Peter review is received with thanks and hereby acknowledged. 

Your application that was submitted was to the Short Term Insurance Ombudsman and we await to obtain your application from the Long Term Insurance Ombudsman.

Upon receipt from the Long Term Insurance Ombudsman, we will liaise directly with them and find a resolution to your concerns raised with our office.

Regards,
Customer Resolutions Team