1 reviews | Active since Sept 2019
Pathetic service from AIG!!!
AIG rep**** to my review and stated that they are waiting for outstanding documentation. It is not true. I sent all the relevant documents. My claim was for my dad that was admitted to hospital with pneumonia. I sent the motivational letter from a specialist, the X-ray report from the radiologist, bloodtest results that indicated the specific bacteria that caused the pneumonia, hospital account, all the medication that my dad received in hospital, the daily vitals, BP and heartrate. Lerato Mapaletsebe sent me a letter that she closed the claim because I did not sent the daily diabetic chart and glucose monitoring levels. How ridiculous. She is just frustrating me. I will go everywhere and tell everyone about the pathetic service of AIG and the treatment I received from the claim examiners.
In our approach for the claims logged for May and June, we still require the claim documentation we requested from you, which is still pending.
Kindly furnish us with the requested documentation in order for us to process your claim.
We will send you a separate e-mail stipulating the specific claim documentation required.
In our approach for the claims logged for May and June, we still require the claim documentation we requested from you, which is still pending.
Kindly furnish us with the requested documentation in order for us to process your claim.
We will send you a separate e-mail stipulating the specific claim documentation required.