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Ted V
1 reviews | Active since Dec 2013
12 Oct 2020, 15:28
Pathetic Service
A claim submitted in respect of hospital cover for My Aunt. Claim forms submitted 10/09/20, additional documents called for, submitted 21/09/20. Since then there has been no response or indication that the claim is being attended to. AIG Ref - Claim Number/s : ***ZA,***ZA,***ZA,***ZA Can we at least have the courtesy of a reply from AIG.
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AIG South Africa Limited's replyOfficial
12 Oct 2020, 17:40Dear Ted,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply12 Oct 2020, 17:40
Official
Dear Ted,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team