PATHETIC

The service offered by AIG is absolutely pathetic. Don't ever ever buy appliance insurance from them - they do not know how to service you - and then they make it seem as if the fault is with you because they 'can't get hold of you telephonically' never mind the other channels available, email, SMS etc. also never mind that the attempt and eventual logging of the claim started in February... And we are now in May - STILL nothing except 'we tried calling you' and no apology - arrogant!!! PATHETIC!!! It's been a gooooood few months outstanding, yet they very effectively and religiously collect their monthly premiums. I don't want another call - just give me what is due to me - I want my stove NOW!!!!!and CANCEL my policy immediately. I will not allow the next debit order to go through.