pS
patrick S
1 reviews | Active since May 2012
29 Jan 2015, 14:25
PATHETHIC SERVICE
TRYING TO GET HOLD OF ANY RESPONSIBLE PERSON AT AIG IS LIKE PULLING TEETH OFF A HEN. THE PA'S ARE ON A PERMANENT LUNCH BREAK, INCLUDING RENE ADAMS. THE RECEPTION WILL NOT GIVE OUT AN E MAIL ADDRESS FOR ANY SENIOR STAFF MEMBER TO ESCALATE COMPLAINTS. WHAT A LOAD OF INSIDUOUS IDIOTS RUN AND MANAGE A MULTI MILLION DOLLAR COMPANY. THIS GOES TO SHOW THE DECLINE OF SERVICE IN THIS COUNTRY, EVEN PLACES LIKE AIG TAKE THE PUBLIC FOR A FOOL.<br> I AM DISGUSTED AND WISH MY MUM NEVER TOOK OUT THESE POLICIES WITH YOU. I WILL REFER THE MATTER TO THE OMBUDSMAN<br>
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Replies (1)AIG South Africa Limited's replyOfficial
29 Jan 2015, 15:59Hello patman7,
Good day Mr. Patrick Sucram,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Good day Mr. Patrick Sucram,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
AIG South Africa Limited's reply29 Jan 2015, 15:59
Official
Hello patman7,
Good day Mr. Patrick Sucram,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Good day Mr. Patrick Sucram,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
