HJ
Harold J
1 reviews | Active since May 2023
14 Feb 2024, 14:34
Not to be trusted - they won't pay out your claim
Customer service is nonexistent - directed to different call centers, generic emails sent promising feedback. An absolute shocker and a complete ****. They have no intention of paying out legitimate claims. For a Fortune 500 company, this is astounding!!! Claim Number: ZAC*** Policy Number: SSN***
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AIG South Africa Limited's replyOfficial
14 Feb 2024, 15:01Dear Mr Jones
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
Email address: ***
Email address: ***
AIG South Africa Limited's reply14 Feb 2024, 15:01
Official
Dear Mr Jones
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
Email address: ***
Email address: ***