not care attitude towards claim

I was injured in a skiing accident on the 25th of February, I needed urgent surgery done on my shoulder. I have paid 4 different hospital fees for x-rays, admissions, operations, overnight stays etc... I have also paid for months of Physiotherapy. My total claim cost is well into R60,000.00. I have sent all claims through months ago and not one person has bothered to contact me to inform me weather or not I will be paid, or even asked for more information... The Hospitals that I owe all this money too are very quickly running out of patience. I have had to start paying them off my credit card so that I don't get into trouble with them...<br> <br> The service from AIG was absolutely appalling and disgusting. This after I even paid in to have the highest insurance they offer.<br> <br> I definitely do not recommend them for any type of travel insurance!!!