PS
Patrick S
1 reviews | Active since May 2019
02 May 2019, 21:29
No response at all to claim
My claim has been completely ignored for months. I made the claim on the mobile app, and followed up with emails. Still nothing. The claim was made on 4 March 2019. It's now 2 May.
Helpful (0)
Replies (1)0
Replies (1)
AIG South Africa Limited's replyOfficial
03 May 2019, 07:21Dear Mr. Patrick Stephansen
We acknowledge receipt of your review and sincerely apologize for the frustration you are experiencing. One of our consultants will be in contact with you shortly.
I can assure you that the matter will be thoroughly investigated and feedback provided.
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply03 May 2019, 07:21
Official
Dear Mr. Patrick Stephansen
We acknowledge receipt of your review and sincerely apologize for the frustration you are experiencing. One of our consultants will be in contact with you shortly.
I can assure you that the matter will be thoroughly investigated and feedback provided.
Kind regards,
Customer Resolutions Team