1 reviews | Active since Sept 2016
No customer service
<p>My husband passed away and he had a debitorder for Chartis Life. I phoned AIG and was told to email a death certificate, which I did. Not one reply to my various emails.</p> <p>Phoned and was told that AIG doesn't have a call centre. Ref 794143</p> <p>I do not even know what the policy entailed.</p> <p>Shocking service.</p>
Dear Marelise Houtman
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
Sandown Mews, 88 Stella Road, Sandown, South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Dear Marelise Houtman
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
Sandown Mews, 88 Stella Road, Sandown, South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com