TL
Tanya L
1 reviews | Active since May 2013
08 Dec 2021, 13:03
No communication and bad service
I am the third party in an active claim with AIG relating to a corporate claim. I have been struggling to get any feedback from the consultant Slindokuhle Ndwandwe. Whenever I call she is not available and I have sent numerous emails with no responses. This is not acceptable.
Helpful (0)
Replies (1)0
Replies (1)
AIG South Africa Limited's replyOfficial
08 Dec 2021, 14:38Dear Tanya
We acknowledge receipt of your complaint and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
We acknowledge receipt of your complaint and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply08 Dec 2021, 14:38
Official
Dear Tanya
We acknowledge receipt of your complaint and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
We acknowledge receipt of your complaint and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team