MK
Melanie K
1 reviews | Active since Aug 2009
29 Jul 2020, 18:44
No answer when phoning AIG
I can't get hold of AIG. The phone just rings and rings. I took travel insurance out, but wasn't able to go because of lockdown.
I want for a refund, please.
Please contact me urgently!
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Replies (1)
AIG South Africa Limited's replyOfficial
30 Jul 2020, 08:47 Dear Melanie,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your request for a refund.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your request for a refund.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team
AIG South Africa Limited's reply30 Jul 2020, 08:47
Official
Dear Melanie,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your request for a refund.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your request for a refund.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team