KD
Kaulthar D
1 reviews | Active since Oct 2024
02 Oct 2024, 15:52
LIES, BAD Service and no assistance at all
I had an accident with Uber on the 11th of September and was "supposed to be helped " by Smangele who is absolutely *********** and does not assist accurately or correctly and is so rude and lies. I was advised to send all the documents which I got from the hospital and the medical aid only to not get assistance.
I am so disgusted in your service and after asking for call backs several times I got nothing, no assistance and I was **** to by Smangele.
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Replies (1)
AIG South Africa Limited's replyOfficial
03 Oct 2024, 09:01“Dear Kaulthar
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
Email address: ***
Email address: ***
AIG South Africa Limited's reply03 Oct 2024, 09:01
Official
“Dear Kaulthar
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
Email address: ***
Email address: ***