CT
Cara T
1 reviews | Active since Nov 2013
26 Aug 2020, 09:17
Insurance policy
I am still waiting on the insurance contract in lieu of payment that I do everyone. I will be opening a case of ***** with the bank if I do not hear from you before end of business today. I am shocked with the service this far.
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Replies (3)0
Replies (3)
AIG South Africa Limited's replyOfficial
26 Aug 2020, 09:24Dear Cara,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply26 Aug 2020, 09:24
Official
Dear Cara,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's replyOfficial
26 Aug 2020, 09:57Dear Cara,
One of our consultants tried to reach out to you via your mobile number and was unsuccessful .
We have sent an email to you outlining our next steps.
One of our consultants tried to reach out to you via your mobile number and was unsuccessful .
We have sent an email to you outlining our next steps.
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply26 Aug 2020, 09:57
Official
Dear Cara,
One of our consultants tried to reach out to you via your mobile number and was unsuccessful .
We have sent an email to you outlining our next steps.
One of our consultants tried to reach out to you via your mobile number and was unsuccessful .
We have sent an email to you outlining our next steps.
Kind regards,
Customer Resolutions Team
CT
Cara T's updateReviewer Update
26 Aug 2020, 10:05I did not get a call, however a voicemail was left. I responded via email. Thank you
CT
Cara T's update26 Aug 2020, 10:05
Reviewer Update
I did not get a call, however a voicemail was left. I responded via email. Thank you