WD
Waldo D

1 reviews | Active since Mar 2015

28 Aug 2017, 09:07

Ignoring Cancellation Request

I am Elsie C Delport, I wrote e-mails on two occasions. The first 5 August 2017 and the second 23 August 2017 requesting that my policy be cancelled. I have not received any feedback. Please advise.

0
Replies (1)
AIG South Africa Limited
AIG South Africa Limited's reply28 Aug 2017, 09:26
Official

We confirm acknowledgement of your complaint and would like to apologise for any inconvenience caused.

Together with our business partners, we are working towards finding a solution to this issue. We trust that we will be able to resolve this matter to your satisfaction.

We would like to thank you for taking the time to bring this to our attention.

Regards

The Customer Care Unit Team