I HAVENT RECEIVED MY CONTRACT SINCE

Item: AIG South Africa Limited
Rating: 2
Author: Molefinyane S

I TOOK A LIFE COVER WITH AIG LIFE I THINK IT WAS TWO YEARS BACK EVEN TODAY I HAVENT RECEIVED THE CONTRACT CONFIRMING THAT I TOOK A LIFE INSURANCE BUT EVERY MONTH THEY DEDUCT FROM MY ACCOUNT I TRIED MEANS OF CONTACTINF THEM WITH NO LUCK AS IT WAS A POLICY I TOOK OVER THE PHONE WHAT I WOULD LIKE YOU GUYS TO HELP ME WITH IS THAT ITS EITHER THEY REFUND ME MY MONEY OR GIVE ME MY CONTRACT AS ITS BEEN A LONG TIME FOR AS LONG AS I CAN REMEMBER I HAVE BANK STATEMENT TO SHOW FOR THAT<br> <br> PLEASE ASSIST ME <br> LOOKING FORWARD TO HEARING FROM YOU

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AIG South Africa Limited's replyOfficial

29 Jun 2015, 10:15

Hello molefinyane1,

Dear Molefinyane Alexander

We acknowledge receipt of your complaint.

We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.

Kind Regards,

Customer Care Unit

Operations - Service Delivery Unit

AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193

T: 086 111 601
F: ***

This email and all content are subject to the disclaimer

Compliance: www.aigcompliancehelpline.com

www.AIG.com

AIG South Africa Limited's reply29 Jun 2015, 10:15

Official