CB
Christoff B
1 reviews | Active since Dec 2022
07 Dec 2022, 11:20
Hospital Claim
I put in a claim on the 28th November on behalf of my wife. Up to date no-one ever contact me. I phone again on the 2nd December to follow up. I was asked to send some documents. I send that immediate back. On the 5th and the 6th I try to phone AIG, but no-one can help me.
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AIG South Africa Limited's replyOfficial
08 Dec 2022, 09:11Dear Mr Botha
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
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AIG South Africa Limited's reply08 Dec 2022, 09:11
Official
Dear Mr Botha
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
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