False promises and no interest

Item: AIG South Africa Limited
Rating: 1
Author: JOHN T

Have been waiting for over a month for my travel insurance policy. Instead they repeatedly try to sell me add on policies. Despite repeated phone calls and promises

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Replies (1)

AIG South Africa Limited's replyOfficial

15 Mar 2019, 11:46

Dear John

We acknowledge receipt of your review and sincerely apologize again for the frustration you are experiencing. One of our consultants will be in contact with you shortly.

I can assure you that the matter will be thoroughly investigated and feedback provided.

Kind regards,

Customer Resolutions Team

AIG South Africa Limited's reply15 Mar 2019, 11:46

Official

Dear John

We acknowledge receipt of your review and sincerely apologize again for the frustration you are experiencing. One of our consultants will be in contact with you shortly.

I can assure you that the matter will be thoroughly investigated and feedback provided.

Kind regards,

Customer Resolutions Team