BP
Brian P

1 reviews | Active since Dec 2018

25 Feb 2019, 14:03

Evangelist

Good day i laid a complaint or a rewiev against AIG before and their response and help was very very bad cause they operate as *********,my late wife had a death and permanent disability policy with them and i put in a claim for that death and permanent disability but they telephonically informed me the polis lapse but that policy never lapse in fact the deducted from my late wife's bank account after her death for seven months and they did pay back that money but now they said the policy have lapsed,TPD total permanent disability is a term used in the insurance industry and by the law and generally speaking it means because of sickness or injury someone cannot perform their duties that they are trained for,my late wife was permanent disabled because of sickness and died because of that sickness,she was Anna Johanna Pietersen,my cell is ********** 757

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Replies (1)
AIG South Africa Limited
AIG South Africa Limited's reply25 Feb 2019, 14:08
Official
Dear Mr. Brian Pietersen

We acknowledge receipt of your review and sincerely apologize for the frustration you are experiencing. One of our consultants will be in contact with you shortly. 

I can assure you that the matter will be thoroughly investigated and feedback provided. 
Kind regards, 

Customer Resolutions Team