Do you want my funeral policy to lapse?

I have 3 policies with AIG. Funeral cover, critical illness plan and hospital cash plan. Around the 1st of June 2022, I contacted the AIG callcentre in order to update my banking details.

The banking details and deduction dates were updated on all 3 policies.

For whatever reason, only one of the 3 policies deducted from my new account. The hospital cash plan deducted from my previous bank account and the funeral cover didn't deduct at all.

So I then contacted AIG and I was advised that my policy would now be charged in arrears and there was nondeduction on the 20th of June because of the reason, the consultant advised me that the policy would debit on he 20th of July 2022.

On the 20th of July 2022, the hospital health cash plan and the critical illness plan deducted from the new Bank account, however the Funeral policy still hasn't deducted. There has been no deduction for the month og June and no deduction for the month of July.

Can somebody advise why the other two policies are deducting with no issues and the funeral policy not?

Do you wish for my funeral policy to lapse?

I want peace ofine knowing that the policy remains in force and the issue rectifird.