DO NOT BUY TRAVEL INSURANCE FROM THIS COMPANY

We travelled to America and Brazil and took out a silver package with AIG travel insurance. We had a Iphone ******. In the policy on page 3 it says that there is an excess on lost baggage and extra excess on cell phones. However, AIG says that there is a limit of R 750 in total for ****** baggage and cell phones. So I would like to WARN other consumers. Do NOT use AIG for your travel insurance as you really are not insured. There is no clear statement in the policy that give the limit, it is made to look like it is the excess that is R 750 not the payout limit. So if you travel with laptops, cellphones and other baggage AIG will pay out R 750 if it all gets ******. So really, I recommend that you use an honest insurance company instead.<br> <br> We have asked AIG to give us a written answer to our claim so that we can show the ombudsman both sides of the story. They refuse to give it to us in writing. So please do not EVER use this company.<br> <br>