DS
Dirk S

1 reviews | Active since Apr 2017

09 May 2017, 13:35

Dishonoring conditions

<p>I have submitted a Hello Peter complaint relating to an AIG Hospital cover policy my mom had. My brother and I paid the deposit of 15 000.00 which was supposed to be paid by AIG. No, when trying to claim back the deposit and first 24 hour treatment at the hospital as per the policy documentation, AIG does not reply or give any feedback. Meanwhile I am being contacted on nearly a daily basis to settle the outstanding hospital account. This is really not fair.</p>

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Replies (1)
AIG South Africa Limited
AIG South Africa Limited's reply10 May 2017, 09:16
Official

We confirm acknowledgement of your complaint and would like to apologies for any inconvenience caused.

Together with our business partners, we are working towards finding a solution to this issue. We trust that we will be able to resolve this matter to your satisfaction.

We would like to thank you for taking the time to bring this to our attention.