disgusting service during very very difficult time

During a time of bereavement this is the disgusting service my family is receiving, after our mom, granny, wife life pillar succumbed to cancer less than 7 days after the diagnoses we are now being treated unfairly. 1st we as children were not even aware of this cancer policy we found out on her bank statement after she passed on already, 2nd we were made aware that she has cancer on the 26/12/2014 she died 31/12/2014 during the 5days of us knowing she has cancer when exactly would you as AIC would have liked us to claim????? Where is the compassion towards us during the time of losing a loved one to cancer?? Where is the TCF is this whole claim procedure??? I will not leave this matter lying down, I will load HP complain every 5days I will complain on all social networks I will damage the AIG brand in every possible way I can. I will let everyone know about the disgusting service you guys are rendering to my family during this difficult time.<br> <br> Broken distraught disgusted granddaughter!!! <br> <br> id no for my late gran *** AIG pol no ***