1 reviews | Active since Sept 2018
Disgraceful service
My mom has been paying this company for a hospital plan for many many years. She passed away after 2 weeks in hospital. I have tried to claim from them and they are refusing to pay until I open an account in her name that says Estate late MM Roth. I am trying to close her accounts and stuff as there is no money involved in these accounts and this claim was before she died.
Dear Lindsay
We acknowledge receipt of your review and sincerely apologise for the frustration you are experiencing. One of our consultants will be in contact with you shortly.
I can assure you that the matter will be thoroughly investigated and feedback provided.
Kind regards,
Customer Resolutions Team
Dear Lindsay
We acknowledge receipt of your review and sincerely apologise for the frustration you are experiencing. One of our consultants will be in contact with you shortly.
I can assure you that the matter will be thoroughly investigated and feedback provided.
Kind regards,
Customer Resolutions Team
