VM
Vuyisanani M
1 reviews | Active since May 2014
16 Jan 2016, 19:24
Delay tactics and attempts to reduce pay-out
It is extremely disappointing to note the extremes that short term insurers resort to, to avoid or reduce payment of claims. I have a claim (claim #:***) with AIG which is fast approaching 3months without any promising resolution
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Replies (1)
AIG South Africa Limited's replyOfficial
18 Jan 2016, 08:59Hello Vuyisanani,
Good day Vuyisanani,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Good day Vuyisanani,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
AIG South Africa Limited's reply18 Jan 2016, 08:59
Official
Hello Vuyisanani,
Good day Vuyisanani,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Good day Vuyisanani,
We acknowledge receipt of your complaint.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com