PZ
Pamela Z
1 reviews | Active since Apr 2020
25 Jan 2023, 09:51
Complain
My name is Pamela Zitha, I put a claim for Hospital Cash Back from August, they keep tacking me back and forth, wanting documents which I forwarded all hospital records and their claim form which has the information they keep wanting, the company has no consistance with their claim requirements... I need them to pay me so I can cancel them
Helpful (0)
Replies (2)0
Replies (2)
AIG South Africa Limited's replyOfficial
25 Jan 2023, 13:49Dear Pamela
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
AIG Customer Resolutions Team
Email: ***
Email: ***
AIG South Africa Limited's reply25 Jan 2023, 13:49
Official
Dear Pamela
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
AIG Customer Resolutions Team
Email: ***
Email: ***
PZ
Pamela Z's updateReviewer Update
25 Jan 2023, 13:59I'll wait for the consultant to contact me because, the way they treat clients when claiming it's unacceptable, it's as if one is bagging for their money!!!
PZ
Pamela Z's update25 Jan 2023, 13:59
Reviewer Update
I'll wait for the consultant to contact me because, the way they treat clients when claiming it's unacceptable, it's as if one is bagging for their money!!!