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andrea L
1 reviews | Active since Dec 2012
16 Feb 2021, 09:31
Chartis life ****
My dad has been paying R98 for something we haven't received documentation. My dad is now deceased and they refuse to tell us what policy this is. They're not picking up his identity number!!! They only managed to pick up the policy with the debit order ref number on his bank account. What kind of **** is this. This "policy" needs to be canceled immediately!
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AIG South Africa Limited's replyOfficial
16 Feb 2021, 10:09 Dear Andrea Lottering ,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you to assist further.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you to assist further.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team
AIG South Africa Limited's reply16 Feb 2021, 10:09
Official
Dear Andrea Lottering ,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you to assist further.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you to assist further.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team