NL
Noleen L
1 reviews | Active since Dec 2020
24 Mar 2021, 10:56
Can I just get a response
I am looking for help, can someone please tell me how I can find out about a claim. Have been calling one Marilyn Lewis, no answer at all, phone just rings, send an email yesterday but no response, send an email to one Beverley early morning, no response, at least Lerato would reply within 15min with previous claim. Please AIG do not threaten me again because I am using this platform but as I previously mentioned, this is the only way I get a response.
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AIG South Africa Limited's replyOfficial
24 Mar 2021, 11:28Dear Noleen Lukas,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our claims examiners will be in contact with you to assist further.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply24 Mar 2021, 11:28
Official
Dear Noleen Lukas,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our claims examiners will be in contact with you to assist further.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team