OM
Onele M
1 reviews | Active since Jul 2018
17 Feb 2025, 13:45
Be warned, Don't use AIG travel insurance.
Please don't use AIG travel insurance or you'll cry red tears when it's claiming time. Had to do an emergency root canal in the US and my bill was 48000 due to US/ZAR exchange rates, guess the amount they paid? 4 000 at this point I am just happy I got my premium back, they will go down one customer at a time.
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AIG South Africa Limited's replyOfficial
17 Feb 2025, 14:06Dear Onele Mavimbela
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
Email address: ***
Tel: ***
Email address: ***
Tel: ***
AIG South Africa Limited's reply17 Feb 2025, 14:06
Official
Dear Onele Mavimbela
We acknowledge receipt of your review and we sincerely apologize for the frustration you are experiencing with us. One of our consultants will be in contact with you regarding your concerns.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
Email address: ***
Tel: ***
Email address: ***
Tel: ***