Bad or nonexistent service

Item: AIG South Africa Limited
Rating: 1
Author: Mareldia J

I was told over a month ago that documents would be collected. NOTHING. sent emails and no responses.

Does your company still exist?

Helpful (0)

Replies (2)

AIG South Africa Limited's replyOfficial

27 Dec 2018, 10:18

Dear Mareldia

We acknowledge receipt of your review and sincerely apologize for the frustration you are experiencing. One of our consultants will be in contact with you shortly.

I can assure you that the matter will be thoroughly investigated and feedback provided. Kind regards,

Customer Resolutions Team

AIG South Africa Limited's reply27 Dec 2018, 10:18

Official

AIG South Africa Limited's replyOfficial

28 Dec 2018, 12:56

Dear Mareldia

Please be advised that your policy is not with AIG but rather with Auto & General. Please direct your query with them for further assistance.

Kind regards,
Customer Resolutions Team

AIG South Africa Limited's reply28 Dec 2018, 12:56

Official

Dear Mareldia

Please be advised that your policy is not with AIG but rather with Auto & General. Please direct your query with them for further assistance.

Kind regards,
Customer Resolutions Team