1 reviews | Active since Jul 2011
Amazing Service and Customer Handling
I've been searching for travel insurance that covers medical helicopter airlifting out of a canyon in another country and a company that doesn't consider it to be Search and Rescue. Kerusha was meticulous in looking up the policy and referring me to the claims department who would be able to hear my hypothetical scenarios out and tell me whether their policy would work for me or not. T<br> <br> I really appreciated the honest way I was dealt with and her willingness to go the extra mile to check whether I could get the cover i needed, without pushing cover i wouldn't - that personal touch is hard to come by... <br> <br> Other companies I called were brash and dismissed my needs within the first minute without considering the context. <br> <br> Thanks Kerusha! If this policy comes through, you'd be a lifesaver...
Dear Ms Shivani Ranchod
We are sending this note to thank you for your feedback complimenting AIG for its services.
Your thoughts are important to us but we are especially pleased when the feedback is positive.
We try hard to provide the best possible service to our customers and their satisfaction is our reward and gratification.
We really appreciate you taking the time to let us know we're doing it right and we look forward to serving you in the future.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Dear Ms Shivani Ranchod
We are sending this note to thank you for your feedback complimenting AIG for its services.
Your thoughts are important to us but we are especially pleased when the feedback is positive.
We try hard to provide the best possible service to our customers and their satisfaction is our reward and gratification.
We really appreciate you taking the time to let us know we're doing it right and we look forward to serving you in the future.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
10 Queens Rd, Parktown Johannesburg South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
