wW
wizardmidas W
1 reviews | Active since Oct 2016
20 Mar 2020, 09:32
AIG TRAVEL INSURANCE -WORST SERVICE IN THE INDUSTRY
AIG TRAVEL -WORST IN THE INDUSTRY .I LOADED A CLAIM ON THE FANCY APP ON 8 FEBRUARY ..STILL NO CORRESPONDENCE?? EVERY TIME I CALL I GET A BRITISH CALL CENTRE AGENT NAMED BETTY SAYING THEY CANT EVEN SEE MY CLAIM + THEY HAVE ''ESCALATED''MY QUERY ? POOR SERVICE , POOR SHOW ..ITS BEEN NEARLY 3 WEEKS- ALL I NEEEDD TO KNOW IS IF ITS UNDERR CONTROL???
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AIG South Africa Limited's replyOfficial
20 Mar 2020, 11:53Dear Graeme T,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you shortly.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply20 Mar 2020, 11:53
Official
Dear Graeme T,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you shortly.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team