TG
Tinesh G

1 reviews | Active since Apr 2018

19 Apr 2018, 05:20

AIG poor service delivery

As a small business I have recieved poor service by a multi national . I recieved an agreement of Loss with the incorrect figure that I pointed out . I recieved the AOL on 3rd of April 2018 till to date the claim is not finalized .

surely a multi national that operates in 80 countries with a turnover of 49Billion US dollars - understands the importance of good business practices and service delivery?

a simple explanation on the dealy or response via email would have been appreciated.

0
Replies (2)
AIG South Africa Limited
AIG South Africa Limited's reply20 Apr 2018, 17:53
Official

Dear Tinesh

Thank you for your review.

Together with our Business partners we will look into your enquiry and provide you with feedback as soon as possible.

Regards

The Customer Care Team

AIG South Africa Limited
AIG South Africa Limited's reply31 May 2018, 16:40
Official

Dear Tinesh

Just a courtesy response to advise your complaint has been resolved and wish to apologise for the inconvenience.

Kind regards,

Adilla

Customer Resolution Team