IN
Isme N
1 reviews | Active since Mar 2009
13 Mar 2020, 11:13
AIG poor service and bad customer care
AIG Call Centre representing Diners Travel Insurance is shockingly bad. I have spent HOURS trying to resolve issues and asking questions and still no resolutions. Bombarding you with loads of emails containing Policy documents is their only answer to any solution.
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AIG South Africa Limited's replyOfficial
13 Mar 2020, 13:19Dear Isme,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you shortly.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team
AIG South Africa Limited's reply13 Mar 2020, 13:19
Official
Dear Isme,
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you shortly.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards,
Customer Resolutions Team