1 reviews | Active since Dec 2017
AIG Going Bang!!!
Pathetic, I have 2 hospital plans which they are now requesting an over 215 page hospital file for so that a consultant and a nurse can decide wheter or not my dr should have done the triple bypass that I had done. I have been with them for years and they have never asked for it before. I sent them all the pages which they admitted receiving only to be informed after the fact that it had to be in pdf format in order for them to be able to open. They cannot open Word or Photos. When I wanted to complain they direct you to *** o ly to be informed that to complain would cost more than R 16 000.00 as thet use private mediators. They are doing everything they can to delay payment. It is discusting as a man of 81 years old I must now endre this and try and get well at the same time
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your concerns.
We do regret that the service you have received thus far from our claims division was not to your satisfaction.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team
We acknowledge receipt of your review and we sincerely apologize for the frustration you experiencing with us. One of our consultants will be in contact with you regarding your concerns.
We do regret that the service you have received thus far from our claims division was not to your satisfaction.
Kindly note that it is never our intention to treat our clients with anything except the highest regard. At AIG we take pride in ensuring our customers satisfaction
Kind regards, Customer Resolutions Team