AIG **********

What a terrible experience, a claim was submitted on the 3rd of May for hospital stay pay out. I was contacted by Lina as my case worker, who needed to send me an email with information required by AIG. By the 5th of May I still hadn't received this mail. I called again and spoke to Amandla Sibiya, who resent the email which was originally sent to the incorrect email address. I gave the corrected information which was the bank details included in this. It is today the 27th of May, and I still haven't received any information I call 3 times a day and my calls aren't answered I hang on for 6, 10 and 15mins at a time. The bank details I sent was for an account that only had R1500 in as I don't use that account regularly and guess what now there has been ***** on this account, and I can only imagine who did as AIG are the only ones who had my information. I have laid a ***** charge at the bank and the investigation will show that AIG employees are just the best. I can only think that my payout has now also gone to an AIG employee and not to me.