1 reviews | Active since Sept 2016
AIG/CHARTIS - SADLY NOT CLIENT ORIENTATED!
<p> </p> <p>The claim forms were submitted to AIG/Charitis on the 18 august 2016. The consultant was informed of the length of hospital stay and only after the forms had been by the company for 10days when I followed up was informed that more motivation was needed. </p> <p> </p> <p>AIG/Chartis continually show that they are not client orientated & that they are slipshod when it comes to doing their work. The reason I stay is thati have invested alot of monies with them and I optomistically hope that they will wake up and give the service that they claim they want to give! </p> <p> </p> <p>The company claims that it pays out within 10working days .... how many are we at now :(?</p>
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We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
Sandown Mews, 88 Stella Road, Sandown, South Africa 2193
T: 086 111 601
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Good day
We acknowledge receipt of your complaint.We thank you for brimging this to our attention.
We sincerely apologise for the frustration you are experiencing and assure you that the matter will be thoroughly investigated, whereupon feedback will be provided.
Kind Regards,
Customer Care Unit
Operations - Service Delivery Unit
AIG South Africa Limited
Sandown Mews, 88 Stella Road, Sandown, South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Good Day.
We are happy to confirm that we have been able to resolve your complaint.
We thank you again for bring this issue to our attention.
Operations - Service Delivery Unit
AIG South Africa Limited
Sandown Mews, 88 Stella Road, Sandown, South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com
Good Day.
We are happy to confirm that we have been able to resolve your complaint.
We thank you again for bring this issue to our attention.
Operations - Service Delivery Unit
AIG South Africa Limited
Sandown Mews, 88 Stella Road, Sandown, South Africa 2193
T: 086 111 601
F: ***
This email and all content are subject to the disclaimer
Compliance: www.aigcompliancehelpline.com
www.AIG.com