8 Weeks and no solution to claim

I have logged a claim on 19 June 2015. One week later was the appliance removed from site and returned another week later and still not working. It has also come to light that the service provider appointed by AIG was not an authorized LG repairer. <br> Wilfred, one of the call center supervisors refuses to take my calls and refuse and do not return my calls. I have not had any feedback on my claim in over 4 weeks. I do not have a working appliance and I do not have any solution to my claim. I do think that instead of paying a premium to a company that obviously does not care about customer service, rather just buy a new machine.<br> <br> Great customer service AIG. Keep it up...