IN
Isaac N

1 reviews | Active since Dec 2018

10 Jun 2020, 12:35

Bad service, damaged goods, no response

These chaps will lure you with lower rates to move your furniture and you pay 50% deposit. 1 They are no organised, they come late 2 The staff is not trained and they wont take good care of you goods 3 On arrival they don't offload your goods until they see proof of payment of the balance My experience with them, they damaged my two new beds, a TV (plasma) and they don't answer your phone when you want to claim the damages... Their number is *** and ***, very unprofessional

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Replies (3)
Ahoo Star Logistics
Ahoo Star Logistics's reply10 Jun 2020, 13:29
Official
Dear Mr Isaac,

We value your feed and we care about our customers concerns. We train our staff members on a monthly basis. To keep afloat on our internal standards and industry norms. 
Management at a higher level is taking care of your concern and we hope to give you proper feedback soonest
IN
Isaac N's update10 Jun 2020, 13:39
Reviewer Update
This is just Public Relation reply, please call me and resolve this problem and stop avoiding my calls, this will end you in hot water ( legal court battle).
Ahoo Star Logistics
Ahoo Star Logistics's reply10 Jun 2020, 13:44
Official
Good day sir,

We have rep**** to. We have send you emails directly to your inbox. We are not avoiding your calls. You are free to call us anytime. We have stated on email directly to you, that we are handling your query.